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Making a complaint

How to Complain - First of all, contact the office where the problem has arisen (within 6 months of the problem occurring) and discuss your concerns with one of our colleagues.  You can also do make a complaint by filling in and returning this form.    We will do all we can to resolve complaints and respond positively to your comments and compliments. 
 
 

Making a Complaint Form

I am a resident of Irwell Valley
I am a leaseholder/ shared owner
I am a relative/ friend of a resident
I am applying for a home with Irwell Valley
Other
Leaseholder/ Shared Owner
yes
no
Male
Female
18-29
30-39
40-59
60-79
Yes
No
Heterosexual/ straight
Lesbian
Bisexual
Gay
Refused
None
Muslim
Hindu
Buddhist
Christian
Sikh
Jewish
Other
Refused
White British
White Irish
White Other
Mixed Caribbean
Mixed African
Mixed white & Asian
Mixed Other
Mixed Asian
Asian Pakistani
Asian Bangladeshi
Asian Other
Black/ Black British Caribbean
Black/ Black British African
Black/ Black British Other
Chinese
Other
Refused
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